Cookie Policy
Last updated:
1. INTRODUCTION
1.1 This Cookies Policy ("Policy") explains how Edmates International ("Edmates", "Company", "we", "us", "our") uses cookies and similar tracking technologies when you visit our website located at www.edmates.com (the "Website").
1.2 This Policy should be read in conjunction with our Privacy Policy, which provides comprehensive information about how we collect, use, and protect your personal data. Terms defined in the Privacy Policy shall have the same meaning when used in this Policy unless otherwise specified.
1.3 By continuing to use our Website, you consent to the use of cookies and similar technologies as described in this Policy. If you do not consent to the use of cookies, you should adjust your browser settings accordingly or refrain from using our Website.
2. WHAT ARE COOKIES
2.1 Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. Cookies are widely used by website operators to make their websites work more efficiently, to provide a better user experience, and to provide reporting information.
2.2 Cookies set by the website owner (in this case, Edmates) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the Website, such as advertising, interactive content, and analytics.
2.3 Cookies can remain on your device for different periods of time. "Session cookies" exist only while your browser is open and are deleted automatically once you close your browser. "Persistent cookies" survive after your browser is closed and can be used to recognise your device when you re-open your browser and browse the internet again.
3. SIMILAR TRACKING TECHNOLOGIES
3.1 In addition to cookies, we may use other similar tracking technologies on our Website, including:
(a) Web Beacons: Also known as "pixel tags" or "clear GIFs", web beacons are tiny graphics with a unique identifier that are used to track the online movements of web users, understand whether a user has accessed certain content, and gather other analytics information.
(b) Local Storage: Local storage technologies, such as HTML5 local storage and browser cache, allow websites to store data locally on your device. Unlike cookies, this data is not sent to the server with every request.
(c) Device Fingerprinting: This technique involves collecting information about your device's configuration, such as your browser type, operating system, installed plugins, and screen resolution, to create a unique identifier for your device.
(d) Scripts: Scripts are pieces of code embedded in our Website that collect information about your interactions, such as the links you click on.
3.2 References to "cookies" in this Policy shall, unless the context otherwise requires, include all similar tracking technologies described above.
4. TYPES OF COOKIES WE USE
4.1 We use the following categories of cookies on our Website:
4.2 Strictly Necessary Cookies
These cookies are essential for the operation of our Website. They enable core functionality such as security, network management, and account authentication. Without these cookies, services you have requested cannot be provided. These cookies do not gather information about you that could be used for marketing purposes or remembering where you have been on the internet. Strictly necessary cookies cannot be disabled through our cookie preference settings.
Examples of strictly necessary cookies include: session identification cookies, load balancing cookies, user authentication cookies, and security cookies that detect authentication abuses.
4.3 Performance and Analytics Cookies
These cookies collect information about how visitors use our Website, including which pages visitors go to most often, how much time is spent on each page, and whether visitors receive error messages from certain pages. These cookies do not collect information that identifies individual visitors. All information collected by these cookies is aggregated and therefore anonymous. The information is used solely to improve how our Website functions.
We use analytics services provided by third parties, including Google Analytics. These services use cookies to help us analyse how users use the Website. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by these third parties on servers that may be located outside Malaysia.
4.4 Functionality Cookies
These cookies allow our Website to remember choices you make (such as your language preference, region, or login credentials) and provide enhanced, more personalised features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog. The information collected by these cookies may be anonymised and they cannot track your browsing activity on other websites.
Examples of functionality cookies include: language preference cookies, user interface customisation cookies, and cookies that remember your login status.
4.5 Targeting and Advertising Cookies
These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information may be shared with other organisations, such as advertisers.
These cookies may be used to build a profile of your interests and show you relevant advertisements on other websites. They do not directly store personal information but are based on uniquely identifying your browser and internet device.
4.6 Social Media Cookies
These cookies are set by social media services that we have added to our Website to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies, you may not be able to use or see these sharing tools.
5. SPECIFIC COOKIES USED ON OUR WEBSITE
5.1 The following table provides details of the specific cookies that may be used on our Website:
Cookie Name
Type
Purpose
Duration
session_id
Strictly Necessary
Maintains user session state across page requests
Session
csrf_token
Strictly Necessary
Security token to prevent cross-site request forgery attacks
Session
_ga
Analytics
Google Analytics cookie used to distinguish users
2 years
_gid
Analytics
Google Analytics cookie used to distinguish users
24 hours
_gat
Analytics
Google Analytics cookie used to throttle request rate
1 minute
lang_pref
Functionality
Stores user language preference
1 year
cookie_consent
Functionality
Records user cookie consent preferences
1 year
_fbp
Advertising
Facebook pixel cookie for advertising and analytics
3 months
5.2 The above table is provided for illustrative purposes and may not be exhaustive. The specific cookies used on our Website may change from time to time as we improve and update our services. We will endeavour to keep this Policy updated to reflect any material changes to our cookie usage.
6. THIRD-PARTY COOKIES
6.1 In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Website, deliver advertisements on and through the Website, and provide other services. These third parties include:
(a) Google Analytics: We use Google Analytics to analyse the use of our Website. Google Analytics generates statistical and other information about website use by means of cookies. Google's privacy policy is available at: https://policies.google.com/privacy
(b) Facebook: We may use Facebook Pixel to measure the effectiveness of our advertising on Facebook and to deliver relevant advertisements to you. Facebook's privacy policy is available at: https://www.facebook.com/policy.php
(c) LinkedIn: We may use LinkedIn Insight Tag for analytics and advertising purposes. LinkedIn's privacy policy is available at: https://www.linkedin.com/legal/privacy-policy
(d) Other Third Parties: We may engage other third-party service providers from time to time who may use cookies on our Website for analytics, advertising, or other purposes.
6.2 We do not control the use of cookies by third parties. You should review the privacy and cookie policies of these third parties to understand how they use cookies and how you can manage your preferences with respect to their use of cookies.
7. MANAGING YOUR COOKIE PREFERENCES
7.1 You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in the following ways:
7.2 Cookie Consent Banner
When you first visit our Website, you will be presented with a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your cookie preferences at any time by accessing our cookie settings, which may be available through a link in the footer of our Website or through your account settings.
7.3 Browser Settings
Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. The following links provide information on how to modify cookie settings for commonly used browsers:
(a) Google Chrome: https://support.google.com/chrome/answer/95647
(b) Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
(c) Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge
(d) Apple Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471
(e) Opera: https://help.opera.com/en/latest/web-preferences/#cookies
7.4 Opt-Out Tools
You can opt out of interest-based advertising by participating companies through the following industry opt-out mechanisms:
(a) Digital Advertising Alliance (DAA): https://optout.aboutads.info
(b) Network Advertising Initiative (NAI): https://optout.networkadvertising.org
(c) European Interactive Digital Advertising Alliance (EDAA): https://www.youronlinechoices.eu
7.5 Google Analytics Opt-Out
You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout
7.6 Please note that if you choose to block or delete cookies, some features of our Website may not function properly, and your user experience may be degraded. Additionally, opting out of advertising cookies does not mean you will no longer receive advertisements; rather, it means the advertisements you see may be less relevant to your interests.
8. DO NOT TRACK SIGNALS
8.1 Some browsers incorporate a "Do Not Track" (DNT) feature that, when activated, signals to websites that you do not wish to be tracked. Because there is no accepted standard for how to respond to DNT signals, our Website does not currently respond to DNT browser settings or signals.
8.2 If a uniform standard for responding to DNT signals is adopted, we will re-evaluate our practices and update this Policy accordingly.
9. LEGAL BASIS FOR USING COOKIES
9.1 Our use of cookies is based on the following legal grounds:
(a) Strictly Necessary Cookies: These cookies are essential for the provision of our Website and Services and do not require your consent. They are based on our legitimate interest in ensuring the proper functioning and security of our Website.
(b) Other Cookies: For performance, functionality, targeting, and social media cookies, we rely on your consent, which you provide through our cookie consent mechanism when you first visit our Website or through your subsequent interactions with our cookie settings.
9.2 You have the right to withdraw your consent at any time by adjusting your cookie preferences as described in Section 7 of this Policy. Withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
10. DATA COLLECTED THROUGH COOKIES
10.1 The data collected through cookies may include:
(a) Your IP address and approximate geographic location;
(b) Your browser type, version, and language settings;
(c) Your operating system and device type;
(d) The date and time of your visits to our Website;
(e) The pages you viewed and links you clicked on our Website;
(f) The referring website or source that led you to our Website;
(g) Your interactions with features on our Website; and
(h) Other technical data about your device and browsing session.
10.2 For information on how we use, store, and protect the data collected through cookies, please refer to our Privacy Policy.
11. DATA RETENTION
11.1 The data collected through cookies is retained for varying periods depending on the type of cookie and its purpose. Session cookies are deleted when you close your browser. Persistent cookies remain on your device for their specified duration or until you delete them.
11.2 The aggregated analytics data derived from cookies may be retained for longer periods for statistical analysis and reporting purposes, in accordance with our data retention policies as described in our Privacy Policy.
12. INTERNATIONAL DATA TRANSFERS
12.1 Some of our third-party service providers, such as Google and Facebook, may process data collected through cookies outside Malaysia, including in the United States and other countries. When such transfers occur, we ensure that appropriate safeguards are in place as described in our Privacy Policy.
13. UPDATES TO THIS POLICY
13.1 We may update this Cookies Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. The "Effective Date" at the top of this Policy indicates when it was last revised.
13.2 We encourage you to review this Policy periodically to stay informed about our use of cookies and related technologies.
13.3 Material changes to this Policy will be notified through a prominent notice on our Website or by other appropriate means.
14. CONTACT US
14.1 If you have any questions, concerns, or requests regarding this Cookies Policy or our use of cookies, please contact us at:
Edmates International
Website: www.edmates.com
Email: hello@edmates.com
By continuing to use our Website, you acknowledge that you have read and understood this Cookies Policy and consent to the use of cookies as described herein.