Disclaimer
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1. GENERAL DISCLAIMER
1.1 The information contained on the website www.edmates.com (the "Website") and provided through the services of Edmates International ("Edmates", "Company", "we", "us", "our") is for general information purposes only. While we endeavour to keep the information accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the Website or the information, products, services, or related graphics contained on the Website for any purpose.
1.2 Any reliance you place on such information is therefore strictly at your own risk. In no event shall we be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Website or our services.
1.3 This Disclaimer should be read in conjunction with our Terms of Service, Privacy Policy, and Cookies Policy, which together govern your use of the Website and our services.
2. EDUCATIONAL CONSULTANCY DISCLAIMER
2.1 Edmates International provides education consultancy services to assist prospective students with their applications to educational institutions in Malaysia. Our role is strictly advisory and facilitative in nature.
2.2 NO GUARANTEE OF ADMISSION: We expressly disclaim any guarantee, warranty, or representation that your application to any educational institution will be successful. All admission decisions are made solely and exclusively by the relevant educational institutions in their absolute discretion. Edmates has no control over, and accepts no responsibility for, admission decisions made by any educational institution.
2.3 NO GUARANTEE OF VISA APPROVAL: We do not guarantee the approval of any visa, student pass, or immigration application. All such decisions are made by the relevant governmental and immigration authorities in their sole discretion. We provide guidance and assistance with documentation, but the outcome of any immigration application is beyond our control.
2.4 NO GUARANTEE OF OUTCOMES: We do not guarantee any specific outcomes, including but not limited to scholarship awards, financial aid, accommodation placements, or any other aspect of the educational journey. While we strive to provide accurate information and diligent assistance, results may vary based on numerous factors beyond our control.
2.5 INDEPENDENT VERIFICATION: You are strongly advised to independently verify all information regarding educational institutions, programmes, fees, requirements, and other matters before making any decisions. Information provided by Edmates is based on sources believed to be reliable at the time of provision, but we cannot guarantee that such information has not changed or will not change.
3. INFORMATION ACCURACY AND CURRENCY
3.1 The information on this Website, including but not limited to information about educational institutions, programmes, fees, requirements, scholarships, visa processes, and living costs, is provided for general informational purposes only and is subject to change without notice.
3.2 Educational institutions may modify their programmes, fees, entry requirements, and policies at any time. Government authorities may change visa requirements, immigration policies, and related regulations without prior notice. We do not warrant that the information on our Website reflects the most current information available from these institutions and authorities.
3.3 While we make reasonable efforts to update the information on our Website, we are not obligated to update any information and shall not be liable for any failure to update such information. The presence of outdated information on our Website shall not give rise to any claim against Edmates.
3.4 You acknowledge that you have the sole responsibility to verify all information directly with the relevant educational institutions, governmental authorities, and other official sources before making any decisions or taking any actions based on information provided by Edmates.
4. NO PROFESSIONAL ADVICE
4.1 NOT LEGAL ADVICE: Nothing on this Website or in our communications constitutes legal advice. We are not a law firm and do not provide legal services. Any information provided regarding visas, immigration, contracts, or other legal matters is for general informational purposes only. For legal advice, you should consult a qualified legal practitioner licensed to practise in the relevant jurisdiction.
4.2 NOT FINANCIAL ADVICE: Nothing on this Website or in our communications constitutes financial, investment, or tax advice. Information regarding tuition fees, living costs, scholarships, or financial planning is provided for general informational purposes only. For financial advice, you should consult a qualified financial advisor or accountant.
4.3 NOT MEDICAL ADVICE: Nothing on this Website or in our communications constitutes medical or health advice. Any information provided regarding health requirements, vaccinations, or medical examinations for visa purposes is for general informational purposes only. For medical advice, you should consult a qualified healthcare professional.
4.4 NOT IMMIGRATION ADVICE: While we provide assistance with visa and immigration documentation, we are not registered migration agents and do not provide immigration advice as defined under applicable law. Our services are limited to administrative assistance and general guidance. For specific immigration advice, you should consult a registered migration agent or immigration lawyer.
4.5 Any decisions made based on the information we provide are made at your own risk, and we shall not be liable for any consequences arising from such decisions.
5. THIRD-PARTY INFORMATION AND LINKS
5.1 Our Website may contain information sourced from third parties, including educational institutions, government agencies, and other organisations. We do not endorse, verify, or assume responsibility for the accuracy or completeness of any third-party information.
5.2 Through this Website, you may be able to link to other websites which are not under the control of Edmates. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
5.3 We are not responsible for the content, accuracy, privacy practices, or any other aspect of any third-party websites. Your use of any third-party websites is at your own risk and subject to the terms and conditions of use and privacy policies of those websites.
5.4 Any reference to specific educational institutions, programmes, or services does not constitute an endorsement or recommendation by Edmates. Such references are provided for informational purposes only.
6. THIRD-PARTY SERVICES AND RELATIONSHIPS
6.1 Edmates may introduce you to or facilitate your engagement with third parties, including but not limited to educational institutions, accommodation providers, insurance companies, transportation services, and other service providers ("Third-Party Providers").
6.2 Any contracts, agreements, or arrangements you enter into with Third-Party Providers are solely between you and the relevant Third-Party Provider. Edmates is not a party to any such contracts and shall not be liable for any acts, omissions, breaches, or defaults of any Third-Party Provider.
6.3 We do not warrant, endorse, guarantee, or assume responsibility for the quality, safety, legality, or any other aspect of any products or services provided by Third-Party Providers. Any disputes arising from your dealings with Third-Party Providers must be resolved directly with the relevant Third-Party Provider.
6.4 You acknowledge and agree that Edmates acts solely as an intermediary and facilitator. We are not agents, partners, joint venturers, or employees of any educational institution or Third-Party Provider, and no such relationship shall be implied from our services.
7. EDUCATIONAL INSTITUTIONS
7.1 Information regarding educational institutions, including their programmes, fees, facilities, accreditation status, and rankings, is provided based on publicly available sources and information provided by the institutions themselves. We do not independently verify this information.
7.2 The inclusion of any educational institution on our Website or in our recommendations does not constitute an endorsement of the quality of education, facilities, or services provided by that institution. We make no representations regarding the accreditation status, quality, or suitability of any educational institution.
7.3 Educational institutions may change their programmes, policies, fees, and requirements without notice to Edmates. We shall not be liable for any changes made by educational institutions that affect your application or enrolment.
7.4 Your relationship with any educational institution is governed by the terms and conditions of that institution. Any disputes with educational institutions must be resolved directly with the relevant institution in accordance with their policies and applicable law.
8. USER RESPONSIBILITIES AND ACKNOWLEDGEMENTS
8.1 You acknowledge and agree that:
(a) You are responsible for providing accurate, truthful, and complete information to Edmates and to educational institutions. Any false, misleading, or fraudulent information may result in the rejection of your application, cancellation of your enrolment, or other adverse consequences for which Edmates shall bear no liability.
(b) You are responsible for meeting all deadlines for applications, submissions, payments, and other requirements. Edmates shall not be liable for any consequences arising from your failure to meet any deadlines.
(c) You are responsible for ensuring that you meet all eligibility requirements for any programme, visa, or service you apply for. Edmates does not guarantee that you will meet any such requirements.
(d) You are responsible for your own conduct while studying in Malaysia or any other country. Edmates shall not be liable for any consequences arising from your breach of any laws, regulations, or institutional policies.
(e) You are responsible for making your own informed decisions regarding your education, accommodation, finances, and other matters. Edmates provides guidance and information, but the ultimate decisions are yours alone.
9. WEBSITE AVAILABILITY AND FUNCTIONALITY
9.1 Every effort is made to keep the Website up and running smoothly. However, Edmates takes no responsibility for, and will not be liable for, the Website being temporarily unavailable due to technical issues beyond our control.
9.2 We do not warrant that the Website will be uninterrupted, timely, secure, or error-free, or that defects will be corrected. We do not warrant that the Website or the server that makes it available are free of viruses, malware, or other harmful components.
9.3 We reserve the right to modify, suspend, or discontinue any aspect of the Website at any time without notice. We shall not be liable for any modification, suspension, or discontinuation of the Website or any part thereof.
9.4 You are responsible for ensuring that your computer system meets all necessary technical specifications to enable you to access and use the Website, and for protecting your computer system from viruses, malware, and other harmful components.
10. INTELLECTUAL PROPERTY
10.1 All content on this Website, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, software, and the compilation of all content on this Website, is the property of Edmates or its content suppliers and is protected by Malaysian and international copyright, trademark, and other intellectual property laws.
10.2 Unauthorised use, reproduction, modification, distribution, or storage of any content for any purpose other than personal, non-commercial use is expressly prohibited without prior written permission from Edmates.
10.3 The trademarks, service marks, and logos displayed on this Website are the registered and unregistered trademarks of Edmates or third parties. Nothing on this Website should be construed as granting any licence or right to use any trademark without the prior written consent of the trademark owner.
11. TESTIMONIALS AND REVIEWS
11.1 The Website may contain testimonials, reviews, or success stories from past or current clients. These testimonials reflect the personal experiences of those individuals and are not intended to represent or guarantee that current or future clients will achieve the same or similar results.
11.2 Each individual's educational journey is unique, and results depend on many factors, including but not limited to academic qualifications, personal circumstances, and decisions made by educational institutions and governmental authorities. Past successes are not indicative of future results.
11.3 Testimonials displayed on our Website are provided with the consent of the individuals concerned and may have been edited for clarity, length, or grammar. However, the substance and sentiment of the testimonials have not been altered.
12. LIMITATION OF LIABILITY
12.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EDMATES AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, AND ASSIGNS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH:
(a) Your use of or inability to use the Website or our services;
(b) Any information obtained from the Website or our services;
(c) Any decisions made or actions taken by you in reliance on information provided by Edmates;
(d) The rejection of your application by any educational institution;
(e) The refusal of any visa, student pass, or immigration application;
(f) Any acts, omissions, or defaults of any educational institution or Third-Party Provider;
(g) Any unauthorised access to or alteration of your data or transmissions;
(h) Any errors, inaccuracies, or omissions in any content on the Website; or
(i) Any other matter relating to the Website or our services.
12.2 This limitation of liability applies whether the alleged liability is based on contract, tort (including negligence), strict liability, or any other legal theory, and even if Edmates has been advised of the possibility of such damages.
12.3 Certain jurisdictions do not allow the exclusion or limitation of certain warranties or the limitation of liability for certain types of damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.
13. INDEMNIFICATION
13.1 You agree to indemnify, defend, and hold harmless Edmates and its directors, officers, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to reasonable attorneys' fees) arising out of or in connection with:
(a) Your use of the Website or our services;
(b) Your breach of any provision of this Disclaimer, the Terms of Service, or any other applicable terms;
(c) Your violation of any law, regulation, or the rights of any third party;
(d) Any false, inaccurate, or misleading information provided by you; or
(e) Your negligence or wilful misconduct.
14. FORCE MAJEURE
14.1 Edmates shall not be liable for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, epidemics, pandemics, quarantine restrictions, strikes, telecommunications failures, transportation disruptions, governmental actions, changes in law or regulation, or any other event that could not have been reasonably foreseen or prevented.
14.2 In particular, Edmates shall not be liable for any delays, disruptions, or cancellations of educational programmes, visa processing, or other services caused by government actions, public health emergencies, or other force majeure events.
15. EXTERNAL FACTORS
15.1 Your educational journey may be affected by numerous external factors beyond the control of Edmates, including but not limited to:
(a) Changes in government policies, laws, or regulations affecting education, immigration, or visas;
(b) Changes in educational institution policies, programmes, fees, or requirements;
(c) Economic conditions, currency fluctuations, or inflation affecting tuition fees and living costs;
(d) Political instability or security concerns in any relevant country;
(e) Public health emergencies, epidemics, or pandemics;
(f) Natural disasters or environmental events; and
(g) Any other factors beyond the reasonable control of Edmates.
15.2 Edmates shall not be liable for any consequences arising from such external factors. You are advised to stay informed about current conditions and to have contingency plans in place.
16. SEVERABILITY
16.1 If any provision of this Disclaimer is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of this Disclaimer, which shall remain in full force and effect.
16.2 Any invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its original intent as closely as possible.
17. GOVERNING LAW AND JURISDICTION
17.1 This Disclaimer shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.
17.2 Any dispute arising out of or in connection with this Disclaimer shall be subject to the exclusive jurisdiction of the courts of Malaysia.
18. AMENDMENTS
18.1 We reserve the right to amend this Disclaimer at any time without prior notice. Any amendments will be effective immediately upon posting on the Website. The "Effective Date" at the top of this Disclaimer indicates when it was last revised.
18.2 Your continued use of the Website following the posting of any amendments constitutes your acceptance of such amendments. It is your responsibility to review this Disclaimer periodically for changes.
19. ENTIRE AGREEMENT
19.1 This Disclaimer, together with the Terms of Service, Privacy Policy, and Cookies Policy, constitutes the entire agreement between you and Edmates with respect to your use of the Website and supersedes all prior or contemporaneous communications, representations, or agreements, whether oral or written.
19.2 In the event of any conflict between this Disclaimer and the Terms of Service, the Terms of Service shall prevail to the extent of the inconsistency.
20. CONTACT INFORMATION
20.1 If you have any questions, concerns, or enquiries regarding this Disclaimer, please contact us at:
Edmates International
Website: www.edmates.com
Email: hello@edmates.com
21. ACKNOWLEDGEMENT
21.1 BY USING THIS WEBSITE OR OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS DISCLAIMER. YOU FURTHER ACKNOWLEDGE THAT THIS DISCLAIMER CONSTITUTES A LEGALLY BINDING AGREEMENT BETWEEN YOU AND EDMATES INTERNATIONAL.
21.2 IF YOU DO NOT AGREE WITH ANY PART OF THIS DISCLAIMER, YOU MUST IMMEDIATELY DISCONTINUE YOUR USE OF THE WEBSITE AND OUR SERVICES.